FAQ | Bi Me

1. What is Bi Me?

Bi Me is your one-stop destination for authentic Korean skincare products in India. We bring the best of K-beauty to your doorstep, offering a wide range of products tailored to various skin types and concerns.

2. How can I place an order?

Placing an order is simple: Browse our products on Bi Me. Add your favorite items to the cart. Proceed to checkout, enter your details, and complete the payment.

3. Do you offer free shipping?

We offer free shipping on orders above ₹1400. For orders below this amount, a standard shipping fee applies.

4. How long does delivery take?

Delivery typically takes 3–7 business days, depending on your location. You will receive a tracking link once your order is shipped.

5. What payment methods do you accept?

We accept: Credit/Debit Cards (Visa, Mastercard, etc.) UPI Net Banking Digital Wallets (Paytm, Google Pay, etc.)

5. Can I return or exchange a product?

Yes! We have a customer-friendly return policy. If you’re not satisfied with your purchase, you can request a return or exchange within 7 days of receiving the product, provided the product is unopened and unused.

1.Issue with my order/ delivery?

We will get back to you as soon as possible! Thank You!

How long does delivery take?

Absolutely! All our Standard delivery usually takes 3-7 business days, depending on your location in India.are 100% authentic and sourced directly from trusted Korean brands.